Shipping & Returns

ROXI Virgin Hair Company

Shipping & Returns

Due to the high volume of online & offline orders will be processed within 4 -10 business days before being shipped. We believe that each clients order is important so we ship on a first come first serve basis. Once your order has been shipped, we will email you tracking information

Shipping Rates are as follows

Standard USPS inside the US & Canada: FREE

USPS Shipping outside of US & Canada: Calculated based on your location during checkout.

Our company accepts returns and exchanges under the following conditions.

Our best advice is for you to care for your virgin hair as you would care for your own. Gentle wash and condition or "Co-Wash" often. Seal your wefts before you install. When sewing on extensions, thread around the weft and not through the weft. Avoid cutting your wefts as this will increase shedding. Instead, fold your tracks over. When coloring or chemically altering, consult a professional hair stylist. Make sure to tie up your tresses at night or sleep in a silk/satin bonnet. Follow the care instructions that come with your hair.

We look forward to a long, lasting business relationship with you and will do our absolute best to exceed your expectations.